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Educational Tools

Self-paced workshops

Self-paced workshops geared toward physician and provider office staff consist of online workshops, system tours and demonstrations. They may be completed online at your convenience, and many offer workshop notes which may be printed for later reference.

Administrative and Billing workshops

National Provider Identifier (NPI)

Revised August, 2009

Our NPI training will provide you with an overview of NPI and what you’ll need to know to submit your NPI. Objectives include:

  • Definitions and purpose of NPI
  • How NPI could affect reimbursement
  • How to share your NPI with Regence
  • How to find additional NPI resources

Click here to begin workshop

View and print notes (PDF) for this workshop.

CMS-1500 claim form instructions

Our interactive claim form instructions show fields Regence requires or recommends be completed and the format for completion.

View instructions
Guide to Claim Vouchers

A Guide to Claim Vouchers (PDF) for your InnovaSM, EngageSM, ActivateSM, HSA Healthplan 2.0SM and BlueCard® (out-of-area) patients are reported on a Claim Voucher. Claims for your patients on other Regence products are reported on separate vouchers.  

View Guide (PDF)
Fraud and Abuse Awareness A brochure created by the BlueCross BlueShield Association about identifying and preventing health care fraud. View Guide (PDF)
Working with Modifiers
  • Definitions and application of common modifiers
  • How using modifiers could affect reimbursement
  • How to find additional modifier resources
Currently unavailable: Workshop is being revised and will be available shortly.

Tools of the Trade

Learn about correct code and clinical edits, and the role they play in your office. Learn:

  • The difference between National Correct Coding Initiative Edits (NCCI) and Correct Code Edits (CCE)
  • How to locate the Regence Coding Toolkit
  • How to access Medicare's NCCI edits
  • How to access Regence Customized and Significant Clinical Edits, including Regence CCE
Click here to begin workshop