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Forms

Form Description Instructions
Alcohol Use Disorders Identification Test (AUDIT) (PDF)

The Alcohol Use Disorders Identification Test (AUDIT) was produced by the National Institute on Alcohol Abuse and Alcoholism, a component of the National Institutes of Health, and is endorsed by the World Health Organization (WHO) as a screening tool to identify heavy alcohol use.

 
Authorization to Disclose Protected Health Information (PDF)

Patient authorization for health care provider to disclose health information pertaining to mental health treatment, claims, and other medical information, to Regence.

Complete to allow disclosure of protected health information to Regence.

Behavioral Health Referral Request Regence BlueShield - Do not use for Boeing or Federal Employee Plan members.

Use this form for Selections members ONLY for all outpatient mental services and all levels of chemical dependency.
  • Do not use this form for a Boeing employee or Federal Employee Plan (FEP) member.
  • Complete this form within the first 3 days of seeing member for the initial visit.
  • Indicate procedures.
  • Fax to Regence BlueShield – the number is on the form.
    Behavioral Health Referral Request For Regence BlueShield Employees Use this form for Regence BlueShield employees who have the Selections plan for all outpatient mental services and all levels of chemical dependency.
  • Do not use this form for a Boeing employee.
  • Complete this form within the first 3 days of seeing member for the initial visit.
  • Indicate procedures.
  • Fax to Regence BlueShield – the number is on the form.
    Regence Behavioral Health Outpatient Treatment Plan Request (PDF) This form is for members with Regence BlueShield coverage who require an authorization for behavioral health outpatient treatment. Please call Regence Behavioral Health Customer Service at 1 (800) 780-7881 for any authorization questions.  
    Federal Employee Program (FEP) - Treatment Authorization Request Effective 1/1/2009 the Standard Option pre-authorization requirements will be the same as the Basic Option pre-authorization requirements. All outpatient mental health services for FEP members must be pre-authorized before treatment begins.
  • Only use this form for Regence BlueShield member if FEP is their primary coverage.
  • This form is not for any other Regence BlueShield plans.
  • A separate treatment plan must be submitted for each provider a member is seeking services from.
  • Not required for psychological testing or if sole treatment is medication management (90682).
  • Verify the type of coverage benefits, eligibility, co-payments, and deductibles the member has by calling 1 (877) 668-4651
  • Treatment plans expire at the end of the calendar year.
    Zung Self-Rating Depression Scale (PDF)

    The Zung Self-Rating Depression Scale is a screening tool to identify symptoms of depression in adults. The ZDS is also useful as an outcome measurement tool to track a client's progress over time. The first page contains the screening questions; the second page contains the scoring key.

     

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    Claims & Billing Forms
    Form Description Instructions
    Corrected Claim Cover Sheet (PDF) This form was designed to facilitate the submission of a claim. Simply complete the form; attach a copy of the original claim. Submit to our Seattle post office mailing address. Using this form will help us quickly identify this as a corrected billing and forward it on to the appropriate area for reprocessing.
  • Complete all applicable fields on the form.
  • Make sure you include the claim number that needs correcting.
  • Indicate the reason(s) the claim should be corrected (corrected charges, diagnosis, patient information, etc.)
  • Indicate if submitting supporting documentation.
    Incident Report (PDF) Regence BlueShield members will receive this form if the condition being treated requires investigation for third party liability. The member has 45 days to complete, sign, and return the form to Regence BlueShield. If the member does not return the form within the required time period and the services are being denied, the providers’ office can bill the patient for services.
  • Check to see if the condition is one we investigate. If yes, the member will need to complete the form.
  • If the condition is one we do NOT investigate, the form is not necessary.
  • Member must complete and sign the form.
  • Do not copy completed form and send in for every claim.
  • Submit the form only when requested- see voucher for message code indicating one is needed.
    Supporting Documentation Form (PDF) This is a standard cover sheet for submitting medical information in support of a claim. Using this cover sheet will ensure that documentation is “attached” to the right claim(s) and will expedite processing.

    You may also use this form when you know in advance that Regence BlueShield requires a report (such as an unlisted procedure code). If you have the claim number, you may also use this form to submit supporting documentation. If we have requested supporting documentation the voucher will indicate when we require additional information.
  • Complete all fields on the form.
  • Include claim number on form when submitting.
  • Do not use for corrected billings or billing disputes.
  • Indicate if claim was submitted electronically if applicable.
  • Complete all member information.
  • Include the office contact information.
  • Identify in the comment section, what type of documentation you are attaching.
    Multiple Coverage Inquiry (PDF) Members will periodically receive this form to notify Regence BlueShield of any other medical insurance coverage for themselves or any of their dependents. Members must return the form within the required period or the charges will be denied as patient responsibility for this claim and any future claims until the form is submitted.
  • Member must complete and sign the form.
  • Ask for other insurance information periodically and update your records.
  • Have blank copies in office. If member neglects to complete and sign, at next visit ask the member to complete and sign so you can submit.
    Coordination of Benefits (PDF) Coordination of Benefits (COB) enables your patients to receive benefits from all health insurance plans they are covered under. Completion of this form will help us process claims correctly.
  • Member must complete and sign the form.
  • Send completed form to the member's BlueCross and/or Blue Shield plan.
    Overpayment Recovery Process and Overpayment/Voucher Deduction Request forms

    Complete the Overpayment/Voucher Deduction Request forms as outlined in the Overpayment Recovery process.

     
    Standard CHITA Referral Form (PDF) This is a standard referral form used by providers statewide. You can also find this form on the Washington Healthcare Forum. Your office can use this form or your own, when submitting referrals.
  • Complete the referring to and from information.
  • Complete the member’s information.
  • Indicate what action is requested.
  • Check ‘Assume Management’ if applicable.
  • List any restrictions or itemizations of procedures if applicable.
  • Sign form and submit.
    Notification of Covering Provider (PDF) Use this form when you have providers within your office or from another location, that you have arrangements with to be ‘on-call’ or covering for a provider within your office. This form should ONLY be used if the Tax ID’s are different. Locum Tenens, Temporary Providers, or PCP’s under the same TAX ID are excluded. By using this form, our system can be updated to recognize the on call or covering provider without requiring a referral.
  • Complete the covering provider information. This person(s) will be on call or covering for you.
  • Complete the information for who is requesting this change.
  • Sign and date the form.
  • Fax or mail the form to the addresses or number(s) on the form.
    Sample – Non-covered Member Consent Form (PDF)

    Use this sample form as a guideline when developing a member consent form. You may wish to consult with your legal counsel before adopting this format.

     
    Provider Billing Dispute and Medical Necessity or Investigational Denial Appeal Form (PDF) Form used by physicians and other health care professionals to appeal a claim payment decision. Note: Do not use this form to submit a corrected claim or a member appeal.  

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    Contracting and Credentialing Forms

    Provider Definition Criteria Forms
    Practitioners

    Physicians and other health care professionals.

    Practitioner Credentialing Criteria for Participation and Termination (PDF)
    (Effective 1/1/2009)

    Practitioner Credentialing Criteria for Participation and Termination (PDF)
    (Effective 1/1/2010)

    Washington Practitioner Application (2007 version) (PDF)

     

    Organizations

    Eligible organizational providers include:

    • Ambulatory Surgery Centers
    • Hospital Medical Centers
    • Home Health Agencies
    • Hospice Care Centers
    • Skilled Nursing Facilities
    • Behavioral Health Care Organizations, including those that provide mental health, chemical dependency, alcohol and drug rehabilitation services.

    Organizational Provider Credentialing Criteria for Participation and Termination (PDF)
    (Effective 1/1/2009)

    Organizational Provider Credentialing Criteria for Participation and Termination (PDF)
    (Effective 1/1/2010)

     

    Universal Organization Application (PDF)

    W9 form and instructions (PDF)

    Instructions:
    Mail completed applications to: Credentialing Department
    P.O. Box 21267, Mail Stop S916
    Seattle, WA 98111-3267

     

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    Hospital-Based Practitioner Information Form

    Hospital-Based Practitioner Information Form (PDF)

    Use this form when a provider is being added to a hospital-based facility. Regence BlueShield defines Hospital Based Practitioners as, “Practitioners who practice exclusively within a hospital setting, meets our credentialing and contracting criteria and provides care for Regence BlueShield members only as a result of members being directed to the hospital or other inpatient setting."

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    Medical Pre-Authorization Forms
    Form Description Instructions

    Pre-authorization Request Form (PDF)

    Pre-Authorization Fax Cover Sheet (for use when faxing the Pre-Authorization Request Form)

    This form may be used to facilitate the pre-authorization process for medical, surgical or DME services.
  • Complete all fields online.
  • Print the form and submit by fax to 1 (800) 453-4341.
  • Use the Pre-Authorization Fax Cover Sheet to fax your Request form.
    Pre-authorization Information Form (PDF) This form may be used to facilitate the pre-authorization process for home health and ancillary therapies.
  • Complete all fields online.
  • ICD-9 code is required.
  • Print the form and submit by fax to 1 (800) 453-4341.

    Statement of Medical Necessity for Oncotype DX (PDF)

    This form is used to facilitate medical necessity for Oncotype Dx® Breast Cancer Assay. Codes include S3854 and 84999.

    Fax completed forms to 1 (800) 453-4341

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    Medicare Forms

    Hospital discharge notice
    The An Important Message From Medicare About Your Rights form, along with additional information can be obtained from Centers for Medicare & Medicaid Services (CMS).

    Notice of Medicare Non-Coverage (NOMNC) forms for home health and skilled nursing facilities

    It is important to use the correct Regence form based upon your geographic location. Use of another health Plan’s notification form for Regence members is not considered valid by CMS.

    Home Health Agency Skilled Nursing Facility

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    Provider Information Update Forms
    Form Description Instructions
    Notification of Covering Provider Use this form when you have providers within your office or from another location, that you have made arrangements to be 'on call' or covering for a provider within your office. This form should ONLY be used if the Tax ID's are different. Locum Tenens, Temporary Providers, or PCPs under the same TAX ID are excluded. By using this form, our system can be updated to recognize the on call or covering provider without requiring a referral.
  • Complete the covering provider information. This person(s) will be on call or covering for you.
  • Complete the information for who is requesting this change.
  • Sign and date the form.
  • Fax or mail the form to the addresses or number(s) on the form.
    Provider Information Update Form Use this online form to report and changes or additions to the provider's demographics or tax ID. You may also submit your NPI to Regence using this form.
  • Complete the old information, if applicable.
  • Indicate new or changed information and submit online

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