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For Dental Professionals

Welcome to our Dental Section

This Web site is tailored to the specific needs of the oral health care providers in our community. We recognize that oral health care is significantly different from that of other health care providers and we have designed this web page precisely to those needs. In this area of the Web site you will find updates on insurance matters as well as clinical procedures as they relate to claims processing.

Please feel free to send us any comments or suggestions on how you feel this Web site could be even more helpful to you and your colleagues.

Who to Contact

  • Regence Online Services is the fastest way to obtain a great deal of information on member eligibility, claims processing status and dental policy. If you need assistance initiating the Regence Online Services system please call your dental professional relations representative.
     
  • Dental Customer Service 1 (800) 848-5424
  • Dental Professional Relations Representatives
    • Loretta Eline 1 (206) 464-5012 (Greater Seattle Area)
    • Alan Hong 1 (206) 332-3937 (Tacoma & South WA)
Submit NPIs to Regence before May 22, 2007
What's New

MedAdvantage frequency limitations

December 2007 Dental News now available

Message Codes updated Message Codes updated

MedAdvantage frequency limitations

Regence MedAdvantage frequency limitations:
for dental services

Regence will no longer return dental x-rays

Regence will no longer return dental x-rays: Effective May 1, 2007.

Dental Provider Application

Participating Dental Provider Application

  Overpayment Recovery Practice

House Bill 1418
‘Overpayment Recovery Practice’
(RCW 48.43.600) in effect as of 1/1/2006

 
 
Regence Online Services
(for contracted dental professionals only)
Existing users log in here

New users register here

Preview system
User's Guide

Please contact your professional relations representative for:

  • Questions about contracting & networking
  • For participating provider application and contracts
  • Allowed amounts for participating dental providers
  • Office information changes such as TIN or address
  • Office training, for new office orientation, billing or coding methodology or Regence Online Services
  • Inquiries that cannot be resolved through customer service

Regence Online Services for Providers is the fastest way to obtain a great deal of information on members eligibility, benefit verification, including copays and deductibles, claim summary, detail and status.

For routine eligibility, benefit, and claims questions, contact Provider Customer Service at 1 (800) 322-1737.

Search by county or city:
Type "Ctrl" + "F" on your keyboard (Command + "F" on a Mac). Then type the county or city you are searching for in the window that opens.

Dental Representative
Phone
Area
Alan Hong  1 (206) 332-3937 Grays Harbor, Mason, Pacific, King county of Bellevue, Bothell Brier, Carnation, Clearview, Duvall, Fall City, Issaquah, Kirkland, Redmond, Snoqualmie, Woodinville, Cowlitz, Klickitat, Lewis, Pierce, Skamania, Spokane, Wahkiakum County, and King County cities of Auburn, Black Diamond, Covington, Enumclaw, Federal way, Kent, Maple Valley, Mercer Island, Newcastle, Ravensdale, Renton, Seahurst, Seatac, Thurston, Tukwila and Vashon. Seattle South Zip codes (98101, 98104).
Loretta Eline  1 (206) 587-6372 Clallam, Island, Jefferson, Sam Juan, Skagit, Yakima, Snohomish, Whatcom, King counties of lake Forrest Park, Chelan, Columbia, Clark, Kitsap, Kittitas and Walla Walla Counties, King County cities of Ballard, Burien, Crown Hill, Des Moines, Georgetown, Harborview, Loyal Heights, Magnolia, Normandy Park, Queen Anne, Seward Park, Tri-Cities, University District, Wallingford, Wedgewood and West Seattle. Seattle Metro Zip codes 98102, 98103, 98105, 98106, 98107, 98108, 98109, 98112, 98114, 98115, 98116, 98117, 98118, 98119, 98121, 98122, 98124, 98125, 98126, 98133, 98136, 98144, 98146, 98148, 98154, 98155, 98166, 98168, 98177, 98178, 98185, 98188, 98195, 98198, 98199

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