Provider
Center |
| Use
our online tool to determine patient benefits
and eligibility or verify claims status (e.g.,
if your claim has been received, is in process
or has been completed). |
| Hours: Monday
through Wednesday and Friday (Thursday 9 a.m. to
6 p.m.) |
| Registration
or navigation support |
| Phone: |
1 (800) 322-1737 |
|
Hours: 7
a.m. to 5 p.m. |
| Technical
support: |
| Phone: |
1 (888) 427-0470 |
|
Provider
Customer Service
|
| These phone
numbers may be used for general information, referrals,
pharmacy prior authorizations and exceptions. |
For general inquiries.
Hours: Monday through Wednesday
and Friday (Thursday 9 a.m. to 6 p.m.) |
| Phone: |
1
(800) 322-1737 |
| |
|
| Fax: |
(253) 573-3318 |
| |
|
| Fax: |
1 (877) 367-6551 |
|
BlueCard®
Hours: 8 a.m. to 4:30 p.m. |
|
| Boeing |
See Boeing
reference page. |
Federal Employee
Program (FEP)
Hours: 7 a.m. to 5 p.m. Monday
through Wednesday and Friday (Thursday 9 a.m.
to 5 p.m.) |
| Phone: |
1
(877) 668-4651 |
| Fax" |
1 (253) 573-3251 |
|
Innova®,
Engage®, ActivateSM,
Health Savings Account Healthplan 2.0SM
Hours: 6 a.m. – 6 p.m.,
Monday through Wednesday and Friday (Thursday
9 a.m. to 6 p.m.) |
|
| Healthy
Options |
| Phone: |
1
(800) 669-8791 |
| Fax" |
1 (253) 573-3253 |
|
Regence MedAdvantage
Hours: 7 a.m. - 8 p.m. Monday
through Wednesday and Friday (Thursday 9 a.m. to
8 p.m.) |
|
| Behavioral
Health |
| Phone: |
1
(800) 780-7881 |
| Fax" |
1 (800) 331-3505 |
|
| Behavioral
Health (FEP) |
| Phone: |
1
(866) 873-9743 |
| Fax" |
1 (800) 331-3505 |
|
| Pharmacy Services |
|
|
|
- Pharmacy Prior Authorization
|
| Fax: |
1 (800)
884-1053 |
| |
|
| Fax: |
Medicare Part
D:
1 (888) 335-3016 |
|
| Provider
Network Management |
|
| Regence
BlueShield Employee Claims |
| Phone: |
1
(800) 517-5757 |
| Fax" |
1 (206) 287-5468 |
|
