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Care Management

The following information and resources are offered to provide support to physicians, other health care professionals and their staff:

Case Management

Regence Case Managers are experienced registered nurses and social workers who will provide one on one support and guidance for any disease or health condition.

Clinical Practice Guidelines Regence supports the use of nationally recognized practice guidelines to assist in determinations of the clinical appropriateness of treatment services.
Disease Management

Disease management programs offer both early intervention and long-term management of chronic conditions such as diabetes, cardiac and respiratory conditions. Regence currently offers two disease management programs:

Medical Pre-authorization

Pre-authorization is a prospective determination performed by licensed health-care professionals. The intent is to determine the medical necessity and appropriateness of the proposed treatment, level of care assessment and appropriate treatment setting.

Investigational services and supplies
Charges for investigational services and supplies are denied as provider write-offs unless the patient agrees in writing prior to receiving services to be financially responsible for the charges. View services and supplies currently considered investigational on the Regence Customized and Significant Clinical Edits list.

Pharmacy Prior Authorization Pharmacy prior authorization information and forms are located on the RegenceRx® Web site.
Special Beginnings®

Our Special Beginnings® prenatal program is used to provide education and support pregnant women, at any risk level, to decrease the number of premature deliveries and low birth weight infants.