A current list of Member Services phone numbers is provided below, including information about our local offices. To contact us online, please use the Customer Service Request Form.

Group Member Customer Service:
Toll-free: 1 (800) 544-4246
Local Seattle number: (206) 464-3663

Regence BlueShield Mailing Address:
Regence BlueShield
P.O. Box 21267
Seattle, WA 98111-3267

CareEnhance
Toll-free phone access for members to a registered nurse 24 hours a day, seven days a week for convenient and confidential health information and advice: 1 (800) 267-6729.

Regence Activate^SM, Regence Innvoa^SM and Regence Engage^SM Plans:
Call us, toll-free: 1 (888) 367-2112

Regence Health Savings Account:
For information about your health savings account with one of our partner administrators, please contact them directly toll-free at the number listed below or visit their website:

• HealthEquity®: 1 (866) 960-8055
• HSA Bank: 1 (800) 357-6246
• US Bank: 1 (866) 273-8275

Local Offices