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Customer Service

A current list of Member Services phone numbers is provided below, including information about our local offices. To contact us online, please use the Customer Service Request Form.

Group Member Customer Service:
Call the number on the back of your member card or contact your producer or Regence sales executive.

Regence BlueShield Mailing Address:
Regence BlueShield
P.O. Box 21267
Seattle, WA 98111-3267

Toll-free phone access for members to a registered nurse 24 hours a day, seven days a week for convenient and confidential health information and advice: 1 (800) 267-6729.

Regence ActivateSM, Regence InnovaSM and Regence EngageSM Plans:
Call us, toll-free: 1 (888) 367-2112

Regence Health Savings Account:
For information about your health savings account with one of our partner administrators, please contact them directly toll-free at the number listed below or visit their website:

Local Offices

333 Gilkey Road
Burlington, WA 98233
1 (800) 343-8915

12728 19th Avenue S, Suite 101
Everett, WA 98208
(425) 225-8100

1800 Ninth Avenue
Seattle, WA 98101-1322
(206) 464-3600

1501 Market Street
Tacoma, WA 98402
1 (888) 367-2112