A current list of Member Services phone numbers
is provided below, including information about our local
offices. To contact us online, please use the Customer
Service Request Form.
Group Member Customer Service:
Call the number on the back of your member card or contact your producer or Regence sales executive.
P.O. Box 21267
Seattle, WA 98111-3267
Toll-free phone access for members to a registered nurse 24 hours a day, seven days a week for convenient and confidential health information and advice: 1 (800) 267-6729.
Regence ActivateSM, Regence InnovaSM and Regence EngageSM Plans:
Call us, toll-free: 1 (888) 367-2112
Health Savings Account:
For information about your health savings account with one of our partner administrators, please contact them directly toll-free at the number listed below or visit their website:
333 Gilkey Road
Burlington, WA 98233
1 (800) 343-8915
12728 19th Avenue S, Suite 101
Everett, WA 98208
1800 Ninth Avenue
Seattle, WA 98101-1322
1501 Market Street
Tacoma, WA 98402
1 (888) 367-2112