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Customer Service

A current list of Member Services phone numbers is provided below, including information about our local offices. To contact us online, please use the customer service request form.

Group Member Customer Service:

Toll-free: 1 (800) 544-4246
Local Seattle number: (206) 464-3663

Regence BlueShield Mailing Address:

Regence BlueShield
PO Box 21267
Seattle, WA 98111-3267

RegenceCare Member Services:

RegenceCare
PO Box 2088
Seattle, WA 98111-2088

ActivateSM, InnvoaSM and EngageSM Plans:

Call us, toll-free: 1 (888) 367-2112

Regence Health Savings Account:

For information about your health savings account, please contact your financial institution. If your account is with HSA Bank, you may contact them, toll-free, at 1 (877) 227-5143. If your account is with Wells Fargo, you may contact them, toll-free, at 1 (866) 208-4653.


Local Offices

Burlington
333 Gilkey Road
Burlington, WA 98233
(877) 276-5906

Everett
7600 Evergreen Way
Everett, WA 98203
1 (800) 544-4246

Seattle
1800 Ninth Avenue
Seattle, WA 98101-1322
(206) 464-3600

Tacoma
1501 Market Street
Tacoma, WA 98402
(253) 597-6500