Contact Information for Regence Brokers
 

Agent Center Support
 
Sales & Marketing
 
Consumer Sales
 • Individual & Medicare Sales
 • Individual & Medicare Supplement Support
 • MedAdvantage and Part D Support
 
Group Sales

Group Sales
 • Small Buisness Unit (SBU) 1-50 Sales & Renewals
 • King County
 • Southwest Counties
 • Snohomish County
 • Eastern Counties
 • Walla Walla County
 • Northwest Counties
 • Other Counties


Agent Desk
Email us

Call: (800) 452-7278 x4960
For Agent Appointment Inquiries, choose option 1
For commission inquires, choose option 2

Fax: (855) 733-4613

Agent Center Support
For technical questions related to Agent Center, please contact Regence Online Services at (888) 427-0470. For Agent Customer Service call (888) 367-2112. For all other questions please call your Regence BlueShield sales contact.
 

SALES
General Sales Line: 1 (888) 367-2112 General Fax: (206) 332-5669
Chris Gorey Vice President, Sales
Brady Cass Director, Sales
Ginger Anderson Director, Sales Effectiveness
Paul M. Leonardo Director, Account Management
Scott Hagan Director, Sales
 
CONSUMER SALES
Individual & Medicare Sales
Individual & Medicare
Producer Support: 1 (800) 557-0555
Fax: (206) 332-3643
General Customer Service Inquiries: 1 (888) 367-2112  
Sales Contact   Counties
Shannon Fuhrman Manager, Medicare & Individual  
Ola Williams-Oakes Sales Executive King, Kitsap
Randy Castro Sales Executive
Clallam, Columbia, Island, Jefferson, San Juan, Snohomish, Skagit, Whatcom, Yakima, Walla Walla
Chuck Polacek Sales Executive Cowlitz, Grays Harbor, Klickitat, Lewis, Mason, Pacific, Pierce, Skamania, Thurston, Wahkiakum
Analisa Pamparo Sales Specialist, Consumer Sales
 
 
Individual & Medicare Supplement Support
Commission Inquiries Agent Desk:
Email us

Call: (800) 452-7278 x4960
Agent Appointment Inquiries, choose option 1

Commission inquires, choose option 2

Fax: (855) 733-4613

 

Application Status Underwriting: 1 (877) 802-5241

Pre-Sale support and correspondence

Please do not fax Standard Health Questionnaires, those must be mailed separately

Fax: 1 (877) 369-3410
Email
Post-Sale support, claims, billing questions, EFTs, appeals, adding newborns, coverage revisions not requiring a Statement of Health Customer Service: 1 (888) 344-6347
Individual Dental Support — RLH Incentive and Dollar Based Dental Plans
Enrollment, commissions, benefits and general product questions
RLH Individual Dental Product Coordinators: (503) 721-7161 option 3
MedAdvantage and Part D Support
Commission Inquiries Agent Desk: 1 (800) 452-7278 x 4960
Agent of Record (AOR) Letters Fax:  (206) 332-6600
Application Status Customer Service: 1 (800) 541-8981
Pre-Sale Support

Producer Support: 1 (800) 557-0555
Fax: (206) 332-3643
Email Us

Post-Sale Support, claims, billing questions, EFTs, appeals Customer Service: 1 (800) 541-8981
Fax Applications

Fax: (503) 588-4385 (Please do not mail original if faxing application)

GROUP SALES
Blythe Keller Manager, Community & Merit Renewals (5-99)
Kimberly Thielman Manager, New Sales & Renewals
Bryan D. Marsh Manager, Association & Affinity Programs
Scott Hagan Director, New Sales (51-1,000)
Kathleen Rounds Supervisor, Small Business Unit (SBU) Sales & Renewals
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Small Business Unit (1-50) New Sales & Renewals
 
Submit New Group Paperwork Fax: (855) 232-0092
Submit Renewal Group Paperwork Fax: (855) 232-0094
Janice Whalen Associate Sales Executive, New Sales, 1-4
Toll-Free: 1 (800) 274-0908
Local: (253) 382-7087
Dan Masaoka Sales Executive, New Sales, 5-50
Toll-Free: 1 (800) 310-2973
Local: (360) 755-2750
Julie Goss Sales Specialist, New Sales, 1-4
Toll-Free: 1 (888) 344-5593
Local: (509) 228-6011
Charlaine Higley Sales Specialist - New Sales, 5-50
Toll-Free: 1 (888) 344-5593
Local: (509) 228-6012
Cyndi Smith Associate Account Executive, Renewals, 1-4
Toll-Free: 1 (800) 276-8903
Local: (253) 382-7088
Michelle Kornegay Account Executive, Renewals, 5-50
Toll-Free: 1 (877) 528-0652
Local: (253) 382-7741
Donna Scheller Account Executive, Renewals, 5-50
Local: (425) 225-8121
Tamahine Lenz Sales Specialist, Renewals 1-50
Toll-Free: 1 (888) 344-5593
Local: (509) 228-6014
Rachel Haas Sales Specialist, Renewals 1-50
Toll-Free: 1 (888) 344-5593
Local: (509) 228-6004
Gloria Jenkins Sales Specialist, Renewals 1-50
Local: (206) 470-4546
Membership & Billing Toll-free: 1 (800) 505-6801
Fax: (866) 303-5117
Customer Service Innova: (888) 367-2112
HSA: (877) 508-7358
51+ New Sales & Renewals
King County
Phone: 1 (888) 367-2112 Fax: (206) 332-5669
Stephanie Schermer Associate Account Executive Associations
Vanessa Alvarez Sales Specialist
Dina Arita Associate Account Executive
Kramer Aspiri Sales Executive
Nelly Bartlett Senior Account Executive
Lance Belville Account Executive
Michelle Cameron Sales Specialist
Norma Cooper Senior Sales Executive
Emmit Elliott Sales Specialist
Rob Elliott Sales Specialist
Anne Gettman Senior Account Executive
Gloria Jenkins Sales Specialist
Eve Jorgensen Sales Specialist
Laurie Kono Sales Specialist
Tracie McGuire Sales Executive
Christine Miller Senior Account Executive
D'Annette Munn Associate Account Executive
Eric Pearson Senior Account Executive - Associations
Craig Pemberton Sales Specialist
Patrice Peterson Sales Specialist
Jesse Rawley Senior Sales Executive
Tiffany Rogers Senior Account Executive
Elaine Hunsaker Sales Specialist
Sharon Smith Senior Sales & Account Executive
Aster Teferi Account Executive
Jennifer Winkle Associate Account Executive – Associations

Southwest Counties (Pierce, Kitsap, Cowlitz, Grays Harbor, Lewis, Mason, Pacific, Thurston & Wahkiakum)
Phone: (253) 382-7033 or 1 (888) 809-2331 Fax: (253) 382-7251 or 1 (888) 344-8238
Nancy Harris Account Executive
Tonja John Associate Account Executive
Eileen Walker Senior Account Executive
 
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Snohomish County
Phone: (425) 225-8100 or 1 (888) 367-2112 Fax: (425) 225-8101
Myra Faulconer Account Executive
Donna Scheller Account Executive

Eastern Washington Counties (Benton, Columbia, Franklin, Kittitas, Klickitat, Skamania, Walla Walla & Yakima)
Fax: (509) 573-6818 or 1 (888) 344-8241
Arlene Amis Senior Sales & Account Executive
Toll-Free: 1 (888) 344-5582
Local: (509) 573-6886
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Other Counties (Adams, Asotin, Chelan, Douglas, Ferry, Garfield, Grant, Lincoln, Okanogan, Pend Oreille, Spokane, Stevens & Whitman)
Phone: (509) 922-8072 or 1 (888) 344-5593 Fax: (509) 922-8264
Brady Cass Director Eastern Washington
Jan Kincaid Senior Sales & Account Executive

Please refer to our Terms of Use before contacting us via electronic mail. Electronic mail is not considered a secure form of communication with Regence BlueShield. Please do not send any confidential or proprietary information via e-mail.

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