Agent Center Support
For technical questions related to Agent Center,
please contact Regence Online Services at (888) 427-0470. For Agent Customer Service call (888) 367-2112. For all other questions please call your Regence
BlueShield sales contact.
| CONSUMER SALES |
| Individual & Medicare Sales |
Individual & Medicare
Producer Support: 1 (800) 557-0555 |
Fax: (206) 332-3643 |
| General Customer Service Inquiries: 1 (800) 376-7926 |
|
| Sales Contact |
|
Counties |
Shannon Fuhrman |
Manager, New Sales |
|
| Ola
Williams-Oakes |
Sales Executive |
King, Kitsap |
| Randy Castro |
Sales Executive
|
Clallam, Columbia, Island, Jefferson, San Juan, Snohomish, Skagit, Whatcom, Yakima, Walla Walla |
| Chuck Polacek |
Sales Executive |
Cowlitz, Grays Harbor, Klickitat, Lewis, Mason, Pacific, Pierce, Skamania, Thurston, Wahkiakum |
| Analisa
Pamparo |
Sales Specialist, Consumer Sales
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| Individual & Medicare Supplement Support |
| Commission Inquiries and Change of Agent of Record (AOR) Letters |
Agent Desk:
(503) 225 4960, choose option 1, dial ext. 4960, 4962 or 6071.
Email Us
For agent of record documents:
Email Us
Fax: (206) 332-6747 |
| Bonus Inquiries |
Analisa Pamparo |
| Application Status |
Underwriting: 1 (877) 802-5241 |
Pre-Sale support and correspondence
Please do not fax Standard Health Questionnaires, those must be mailed separately |
Fax: 1 (877) 369-3410
Email |
| Post-Sale support, claims, billing questions, EFTs, appeals, adding newborns, coverage revisions not requiring a Statement of Health |
Customer Service: 1 (888) 344-6347 |
| Individual Dental Support — RLH Incentive and Dollar Based Dental Plans |
Enrollment, commissions, benefits and general product questions
RLH Individual Dental Product Coordinators: (503) 721-7161 option 3 |
| MedAdvantage and Part D Support |
| Commission Inquiries |
Agent Desk: 1 (800) 452-7278 x 4960 |
| Agent of Record (AOR) Letters |
Fax: (206) 332-6600 |
| Application Status |
Customer Service: 1 (800) 541-8981 |
| Pre-Sale Support |
Producer Support: 1 (800) 557-0555
Fax: (206) 332-3643
Email Us |
| Post-Sale Support, claims, billing questions, EFTs, appeals |
Customer Service: 1 (800) 541-8981 |
| Fax Applications |
Fax: (503) 588-4385 (Please do not mail original if faxing application) |
| GROUP
SALES MANAGERS |
| Anne Gettman |
Manager, Community & Merit Renewals (5-199) |
| Shannon Fuhrman |
Manager, New Sales (5-149) |
| Kimberly Thielman |
Manager, New Sales & Renewals |
| Bryan D. Marsh |
Manager, Association & Affinity Programs |
| Southwest
Counties (Pierce, Kitsap, Cowlitz, Grays Harbor,
Lewis, Mason, Pacific, Thurston & Wahkiakum) |
| Phone: (253) 382-7033 or 1 (888) 809-2331 |
Fax: (253) 382-7251 or 1 (888) 344-8238 |
| Nancy
Harris |
Account Executive |
| Tonja John |
Associate Account Executive |
| Michelle
Kornegay |
Account Executive |
| Lisa Richardson |
Sales, Marketing & Community Development Executive |
| Eileen Walker |
Senior Account Executive |
| Snohomish
County |
| Phone: (425) 225-8100 or 1 (800) 653-1125 |
Fax: (425) 225-8101 |
| Myra Faulconer |
Account Executive |
| Donna
Scheller |
Account Executive |
| Eastern
Washington Counties (Columbia, Garfield, Klickitat,
Skamania & Yakima) |
| Fax: (509) 573-6818 or 1 (888) 344-8241 |
| Arlene Amis |
Senior Sales & Account Executive
Toll-Free: 1 (888) 344-5582
Local: (509) 573-6886 |
| Walla Walla County |
| Fax: (509) 573-6818 or 1 (888) 344-8241 |
| Arlene Amis |
Senior Sales & Account Executive
Toll-Free: 1 (888) 344-5582
Local: (509) 573-6886 |
| Northwest
Washington Counties (Clallam, Island, San Juan,
Skagit & Whatcom) |
| Phone: (360) 755-2750 or 1 (800) 653-1125 |
Fax: 1 (888) 225-6063 |
| Dan
Masaoka |
Account Executive |
| Other
Counties (Adams, Benton, Chelan, Douglas, Ferry,
Franklin, Grant, Lincoln, Okanogan, Pend Oreille,
Spokane & Stevens) |
| Phone: (509) 922-8072 or 1 (888) 344-5593 |
Fax: (509) 922-8264 |
| Brady
Cass |
Director Eastern Washington |
| Angela Dubay |
Associate Account Executive |
| Jan Kincaid |
Senior Sales & Account Executive |
| Kathleen Rounds |
Associate Account Executive |
| Kimberly
Thielman |
Manager, New Sales & Renewals |
|
|
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| Regence
Life and Health Insurance Company |
| Phone: (206) 332-3744
or 1 (877) 843-7526 |
Fax: (206) 332-6779 |
| Lisa
McKay |
Account Representative |
Please refer to our Terms
of Use before contacting us via electronic mail.
Electronic mail is not considered a secure form of communication
with Regence BlueShield. Please do not send any confidential
or proprietary information via e-mail.
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