11/10/2010
Correction letter goes to members on Regence BreakthruSM with a $3,000 deductible
In our notice to you regarding the Individual discontinuation set for Jan. 1, 2011, we explained that we will map members on Breakthru 70 with a $3,000 deductible over to Evolve Plus with a $5,000 deductible. This is the correct mapping information; however, the letter that those members received in September incorrectly informed them that they would be mapped to Evolve Plus with a $2,500 deductible.
While the member can choose from any of the available plans during the discontinuation, we want to make sure they have accurate information about the plan they'll be mapped over to automatically if they don't choose something else. We're sending them a letter with the correct information this week.
If you have any questions please contact Individual and Medicare Sales Producer Support at 1 (800) 557-0555 or your Individual Sales executive.
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