11/24/2008
Regence HSA 2.0 available now in Agent Center
Our new InnovaSM and EngageSM products allow for many combinations of product features. In fact, there are more than 550 possible. To keep the number of proposal options to a manageable size, we developed a set of options we're calling "Most Popular." This selection gives a full range of product options, from high to low, and includes products that would be similar to our most popular products today.
You may wish to use the Product Comparison tool located in the secured Agent Center, to approximate plans that would fit a client's needs prior to running options.
This month we added Regence HSA 2.0SM to our product portfolio. Prior to this month, a group's quote or renewal didn't have any of the HSA 2.0 options showing. By following this process, you can update a quote to show the HSA 2.0 products that are available.
To keep the renewal and enrollment process running smoothly, we strongly suggest that new and renewing groups that are selecting our new products get their GMA to us on or before the 15th of the month.
Groups selling over from Legacy must have at least 25 employees enrolled to qualify for dual option. If you are working on a group of 51 or more, please talk to your Regence Sales contact for assistance in rating additional products.
If you use Agent Center, and would like to see additional benefit options for a Community-rated (2 to 50) proposal or renewal, follow the steps below:
Creating benefit alternatives
Step 1. Copy quote
Once a quote or renewal is in Agent Center, you can make a copy of it for quoting additional benefit options. The copy quote function is available on both prospective and renewal group proposals. Once the quote is copied, go to work on the new quote and adjust the benefit options you want rated.
Recently, we were required to add a PO Box to our Group Master Application (GMA). The current GMA has a Utah PO Box, which is correct for claims but is not where the GMA should be sent. We are in the process of re-filing the GMA with the correct PO Box. Meanwhile, please submit the GMA following the process you have used in the past. The correct address is: Regence BlueShield PO Box 21267 Seattle, Washington 98111-3267
Step 2. Select products to be rated
Medical
You now have the ability to use quick buttons to select "Most Popular New Product Options" or "All Options for Still Available Product Lines." If you want to be more selective, there are a few ways to have benefit rate options return.
Quick Selection
To quickly update the initial quote to show both "New" and "Still Available" products there are quick selection buttons in the top half of the product selection page. When you click these radio buttons, rates will be returned for one or both of the listed product suites in a single quote.
Innova and Engage - Range of Options
With these products you could have a general sense of the product feature levels that your client is interested in. For each product feature you can select one or two options for rating. The system will return every combination that uses the options you selected. This is extremely helpful when a client is considering incremental changes in a couple of areas, such as copay or deductible.
With this method of product selection you can also request any of the "Still Available" products in the same quote. In the lower half of the product selection screen, pick any of the product lines to indicate which benefits you would like quoted. For any other benefit besides Innova or Engage, there are quick options to "Select All."
Dental
You can select all of the checkboxes by clicking on "Select All" or clear all of the checkboxes by clicking on "Clear All" on the "Detailed Product Selection" page. You now have the option to rate only the products you want to see.
After you have selected the benefits and returned to the Product Selection summary screen, Agent Center will display a checkmark next to the product links where the products were added.
Step 3. Review and submit
When all your product selections have been made, proceed to the Review and Submit page to submit your quote to rate. Generally, rates are returned within seconds.
If you have any questions, please talk to your Regence Sales contact.
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