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01/18/2008   "Click to Chat" new to myRegence.com

Earlier this month, we launched a Click to Chat function on myRegence.com. This instant messaging-based tool allows our members to converse real-time with Customer Service during the myRegence.com registration process. This resource is available during our Customer Service business hours of 7 a.m. to 4:30 p.m., PST.

January is our biggest enrollment month, so this is a great time to tell new members that this additional support is there for them when they register to use myRegence.com. We will make Click to Chat available on other parts of the site in the future.

If you have questions about myRegence.com or would like to learn how to promote it among your Regence groups and their employees, please talk with your Regence Sales contact.

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